Can I use my own artwork or photograph to have a tile or mural made?
Yes, all our work is custom done for our customers.
Are there any size limits to murals?
The only limits are due to the quality of your artwork.
How do I place an order?
Use our order form. Please complete as much information as possible and we will get back to you with a final cost including shipping.
How does the order process work for murals?
There are a number of steps involved to complete a tile mural.
- We work with the client to determine the final size of the mural taking into consideration the overall area and the tile sizes used to make up the mural.
- Upon receiving a customer’s artwork our graphics department resizes the image to the correct dimensions then lays the image into a grid. A digital proof of the mural grid is sent to the customer for approval.
- The tiles are produced.
- The mural is put together in the factory and examined for quality.
- The tiles are packaged and shipped.
Will I get a proof of my mural?
Yes. All mural orders receive a proof. The image is sent via email for your review and approval. Upon approval of the proof we start creating your mural.
How long does it take to make a mural?
Depending on the size and complexity most murals are completed in 1-2 weeks after approval of proof. Individual tiles are completed in 2-5 business days.
Can you make mosiac tile murals?
Yes. Because mosiacs contain hundereds of photo images customers must mail us a disk with all the files. There is some set up cost for these type of murals.
Can you install the tiles for us?
Sorry we do not offer installation services. If you feel uncomfortable installing yourself you can hire a local professional to help you. We will be happy to answer any questions regarding installation.
I broke a tile in my mural, what do I do?
We can replace the tile from your order. Let us know your order number and which tile number you need from the grid we supplied you.
How do I maintain the tiles once installed?
Tiles can be cleaned with any non-abrasive cleaner.
Can the tiles fade?
The tiles, just like your furniture, carpeting, draperies, etc. will fade over time. The amount of time it takes to fade depends on the amount of direct light the mural is exposed to.
Can the tiles be used outdoors?
We don’t recommend tiles be exposed to heavy direct sunlight. UV testing done has shown some fade after 2 years. You can spray clear coat on the tiles for added protection against sun exposure.
I have questions not answered above?
Email us through our “Contact Us” form. Or call us at: 585-288-5890.
